Privacy Policy
Effective date: January 1, 2025
This Privacy Policy describes how MagenSafe ("we", "us", or "our") collects, uses, and shares information when you use our services, including the MagenSafe mobile applications and website.
Information We Collect
- Account information (name, email, phone number, role, organization/location membership)
- Device information (push notification tokens, app version, device OS)
- Operational data you provide (alerts, incidents, acknowledgements, group membership)
How We Use Information
- To operate core features (alerts, incidents, group/location management)
- To send safety notifications and operational messages
- To maintain security, prevent abuse, and comply with legal obligations
Notifications and Communications
By using the MagenSafe app, you agree that you may receive notifications and alerts via email, WhatsApp, SMS, and push notifications. You can manage some preferences in the app settings; however, safety-critical notifications may still be delivered as permitted by your organization's policies.
Sharing and Disclosure
- With your organization and authorized administrators for operational purposes
- With service providers (e.g., messaging providers) under appropriate safeguards
- When required by law, regulation, or legal process
Data Retention
We retain information for as long as necessary to support the services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
- Access, update, or delete certain profile information via the app
- Manage notification preferences where available
- Contact us for additional privacy requests subject to applicable law
Contact Us
If you have questions about this policy, please contact: support@magensafe.com
This policy may be updated from time to time. We will post changes on this page.
